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Privacy Policy

Sabthok Digital Private Limited ("Sabthok" or "we" or "us") builds many software applications, games, websites, and online services (collectively referred to as "services") that millions of people use daily. When you use our services, we collect certain information about you, your browser, and the devices you use to access our services. Such information helps us provide you better services by tailoring your experience and improving our services.

We collect both personal and non-personal information when you use our services. Please read this privacy policy carefully to learn more about the information we collect from you when you use our services. First of all, we want you to understand the differences between personal and non-personal information.

Personal information means your personal information like name, address, phone number, and email address that can identify you. Apart from these, there are other types of personal information, such as a unique identifier associated with your device or an individual IP address assigned to your device when you connect to the internet.

Non-personal information means information that cannot identify you. Such information includes your device's make and model, version of your operating system, connectivity status, and usage information like which webpages you browsed and which sections of an app you frequently open.

1. How we collect your information

We collect information only when we need to collect certain information to provide the service you are using. The type of information and its use depends on the service you are using and how you use it. We collect the information you voluntarily provide us to use our services and the information we obtain from other sources.

1.1. The information you provide us

When you send us a message using an online form or contact us by email or phone, or subscribe to our mailing list, we may collect your email address, phone number, name, and other personal information that you provide us. We also collect any information that you voluntarily provide to help us resolve any issues within our service.

Account Information: When you create an account, we collect the personal information you provide, like your full name, email address, phone number, birthday, and photo.

Information you upload: We collect information about other people, like photos, videos, phone numbers, and email addresses that you may upload to our services.

Content you create & share: When you use our service, we collect the content you create, upload, share, and the content that others have shared with you.

1.2. The information we automatically collect

When you use our services, we collect information about the browser or apps you used to access our services, information about your device, network, operating system, and crash reports.

Usage Information: We collect information about how your browser or apps communicated with our servers, including your public IP address, date and time of interaction, the referrer URL, etc.

Information from installed apps: Our apps may send device/network status and usage reports.

Information about your device: Including wireless network info, IP address, mobile service provider, sensors data like accelerometer, GPS location (with your permission), etc.

1.3. Information from other sources

We may also collect information about you from public sources, service providers, marketing partners, or other users who upload contact lists that include your information.

2. How we use your information

  • To provide, improve, and personalize our services.
  • To prevent fraud and secure our services.
  • To communicate with you.
  • To develop new features and protect your private information.

3. How we share your information

  • With our users (e.g., your name/photo may appear publicly).
  • With the general public (where you consent, e.g., commenting or posting).
  • With our business partners (in case of a merger or acquisition).
  • With our service providers (e.g., payment processors, hosting providers).
  • With affiliates, partners, and advertisers (for non-personal information).
  • With third parties only with your consent or for legal reasons.

4. How we protect your information

We protect your information through encryption, secure server access, monitoring for vulnerabilities, and limiting employee access under confidentiality agreements.

5. How long we keep your information

We retain information:

  • As long as needed for your use of our services.
  • For legal obligations or security purposes.
  • Until you request deletion.
  • Backup deletion may take time depending on service loads.

6. Your control over your information

  • Review, edit, and export your data.
  • Deny or revoke permissions.
  • Delete your information.
  • Change ad preferences.
  • Manage sharing settings.

7. About third-party services

We are not responsible for the privacy practices of third-party services linked or integrated with ours. Please review their policies individually.

8. Children's privacy

We do not knowingly collect personal information from children under 13 (or 16 in some jurisdictions). If we discover a child's data was collected, we delete it immediately.

9. Residents of California

You have rights under CCPA:

  • To know what data we collect.
  • To access, correct, or delete your data.
  • We do not sell your personal information.

10. Residents of Mexico

You have rights to access, rectify, and delete your information.

Controller: Sabthok Digital Private Limited, Pokhara 11, Kaski 33700, Gandaki, Nepal.

11. Residents of Brazil

Under LGPD:

You can exercise access, correction, deletion, portability, and consent withdrawal rights.

12. Residents of the European Union

Under GDPR:

We collect your data under performance of contract, consent, legitimate interest, legal compliance, and exercising legal rights.

13. About this Privacy Policy

This Privacy Policy applies to all services offered by Sabthok unless otherwise stated. If a service has its own separate policy, it supersedes this one.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes before they become effective.

15. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

Sabthok Digital Private Limited

Pokhara 11, Kaski 33700

Gandaki, Nepal

Email: contact@sabthok.com

Last Updated: April 28, 2025